INTEGRAL ZAGREB – EU co-financed projects

On the 1st November we started implementing the project called Business improvement of travel agency Integral through a specialised software solution implementation with reference code KK.03.2.1.19.0401. The project is co-financed by European regional development fund through Operational Program Competitiveness and Cohesion 2014-2020 as a part of Improving the competitiveness and efficiency of SMEs through information and communication technologies (ICT) – 2 tender.

Basic project data:

Project name: Business improvement of travel agency Integral through a specialised software solution implementation

Brief description: In order to strengthen its position in the highly competitive market, travel agency Integral invests into its business development by improving internal business processes with the implementation of ICT technologies, which will include ten different modules related to the agency’s business processes.

Aims and expected results:

  • software solution development will enable the agency to manage clients, manage travel offers and amenities, monitor travel, manage sales and card payments and manage internal business processes
  • implementation of the project will allow optimization of the business processes, more efficient work organization and improved communication with clients and partners
  • all of the above will create a precondition for improving competitiveness, acquisition and maintaining new clients, increasing sales revenue and hiring additional workforce
  • the ability to review various analyses of business, efficiency, cost and available resources will create a foundation for quality planning and recognition of the opportunity for improvement as key preconditions for successful business growth in the upcoming period

Implementation period: from 1 November 2019 to 1 November 2020

Contact:

Dalibor Drakulić

Mobile: +385 912431610

Email: dalibor@integral-zagreb.hr

Links:

www.strukturnifondovi.hr

https://strukturnifondovi.hr/en/natjecaji/poboljsanje-konkurentnosti-i-ucinkovitosti-msp-a-kroz-informacijske-i-komunikacijske-tehnologije-ikt-2/